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Report

Rural Outcomes Report

Summary report of our performance against each of our outcome commitments for the 2022–23 reporting year.

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Manual

Land Development Manual

Servicing requirements, design, construction, quality assurance and audit policy for land development activities.

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Plan

Corporate Plan

Our Corporate Plan reflects our strategic priorities and foundations, key initiatives and financial forecasts.

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Charter

Customer Charter – Urban

An explanation of the rights and obligations for Lower Murray Water and our customers for urban water supply and sewerage services.

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Charter

Customer Charter – Rural

An explanation of the rights and obligations for Lower Murray Water and our customers for rural water services.

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Register

Gifts, Benefits and Hospitality Register

Lower Murray Water has a Receiving Gifts, Benefits and Hospitality Policy.

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Survey

Customer Satisfaction Survey

Our annual rural and urban Customer Satisfaction Surveys give our customers a chance to let us know what we're doing well and where we can improve.

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