Billing and charges
Find a payment option, update your details or get help with your bill. Learn about our pricing, how we calculate your bill, and how to read your meter.
How can we help you today?
Help with your bill
If you are finding it difficult to pay your bill, we have flexible payment and support options to help you.
Apply for a concession
Eligible concession card holders receive a 50 per cent deduction on water and sewerage charges.
Rebates and grants
Individuals and community organisations may be eligible for government support to pay their water bill.
Understand your bill
We explain how to read your urban water bill and what each part of your bill means.
Update your details
Update your details, ask a question about your bill or make a payment arrangement.
Charges and tariffs
Pricing for our water supply and sewerage services to your home, business, irrigation district or new development.
Water meters
We read your meter regularly so we can bill you accurately. You can read your meter to keep track of how much water you’re using.
Selling or transferring a property
When you sell or change ownership of a property, you need to transfer any water shares that come with it.
Latest news
Kerang Water Tanker Removal Update
Due to an improvement in the water quality parameters for the urban water supply to Kerang we will shortly be removing the water tanker from out the front of Woolworths.
Read morePine Avenue Water Main Upgrade
Lower Murray Water will be undertaking essential water main replacement works on the eastern side of Pine Avenue between Tenth and Eleventh Streets.
Read moreApplications Open for Community Art Project: Transforming Dethridge Wheels into Masterpieces
Lower Murray Water has officially opened applications for a unique community art project aimed at breathing new life into our region’s irrigation legacy.
Read more