Billing and charges

Find a payment option, update your details or get help with your bill. Learn about our pricing, how we calculate your bill, and how to read your meter.

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How can we help you today?

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Pay your bill

Pay your bill online, by phone or in person, or set up a direct debit.

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Help with your bill

If you are finding it difficult to pay your bill, we have flexible payment and support options to help you.

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Apply for a concession

Eligible concession card holders receive a 50 per cent deduction on water and sewerage charges.

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Rebates and grants

Individuals and community organisations may be eligible for government support to pay their water bill.

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Understand your bill

We explain how to read your urban water bill and what each part of your bill means.

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Update your details

Update your details, ask a question about your bill or make a payment arrangement.

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Charges and tariffs

Pricing for our water supply and sewerage services to your home, business, irrigation district or new development.

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Water meters

We read your meter regularly so we can bill you accurately. You can read your meter to keep track of how much water you’re using.

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Selling or transferring a property

When you sell or change ownership of a property, you need to transfer any water shares that come with it.

Latest news

Dethridge wheel community art project progress update

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Lower Murray Water launched the Dethridge Community Art project in response to the community’s sentimental attachment to the water wheels that have been retired as part of our water savings program.

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LMW Welcomes New Strategic Advisory Committee Members

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Lower Murray Water (LMW) is pleased to announce that at its June Board meeting, the Board formally appointed seven new committee members to the Strategic Advisory Committee (SAC).

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Pricing announcement for Urban and Rural water customers

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Lower Murray Water (LMW) Managing Director, Paul Northey, has announced new urban and rural water pricing for the coming 2024/25 financial year.

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