Billing and charges

Find a payment option, update your details or get help with your bill. Learn about our pricing, how we calculate your bill, and how to read your meter.


How can we help you today?

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Pay your bill

Pay your bill online, by phone or in person, or set up a direct debit.

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Help with your bill

If you are finding it difficult to pay your bill, we have flexible payment and support options to help you.

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Apply for a concession

Eligible concession card holders receive a 50 per cent deduction on water and sewerage charges.

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Rebates and grants

Individuals and community organisations may be eligible for government support to pay their water bill.

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Understand your bill

We explain how to read your urban water bill and what each part of your bill means.

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Update your details

Update your details, ask a question about your bill or make a payment arrangement.

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Charges and tariffs

Pricing for our water supply and sewerage services to your home, business, irrigation district or new development.

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Water meters

We read your meter regularly so we can bill you accurately. You can read your meter to keep track of how much water you’re using.

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Selling or transferring a property

When you sell or change ownership of a property, you need to transfer any water shares that come with it.

Latest news

Langtree Avenue pipeline works commencing soon


During October and November 2023, we will be undertaking an essential water main replacement on the eastern side of Langtree Avenue.

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Merbein Wastewater Treatment Plant decommissioning community forum


Lower Murray Water’s Merbein Wastewater Treatment Plant is being considered for decommissioning.

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Paws for a drink


Lower Murray Water is distributing pet water bowls to local café hot spots to keep your pup hydrated.

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