Billing and charges
Find a payment option, update your details or get help with your bill. Learn about our pricing, how we calculate your bill, and how to read your meter.
How can we help you today?
Help with your bill
If you are finding it difficult to pay your bill, we have flexible payment and support options to help you.
Apply for a concession
Eligible concession card holders receive a 50 per cent deduction on water and sewerage charges.
Rebates and grants
Individuals and community organisations may be eligible for government support to pay their water bill.
Understand your bill
We explain how to read your urban water bill and what each part of your bill means.
Update your details
Update your details, ask a question about your bill or make a payment arrangement.
Charges and tariffs
Pricing for our water supply and sewerage services to your home, business, irrigation district or new development.
Water meters
We read your meter regularly so we can bill you accurately. You can read your meter to keep track of how much water you’re using.
Selling or transferring a property
When you sell or change ownership of a property, you need to transfer any water shares that come with it.
Latest news
Our 2024 Customer Satisfaction Survey results are in!
Our 2024 Customer Satisfaction Survey results are in! Discover how our customers rate our services across the board.
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Ricardo to lead LMW Rural Masterplan development
Lower Murray Water (LMW) has announced the appointment of global consulting firm Ricardo to lead the development of its Rural Masterplan 2050.
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Zero tolerance on water theft
Lower Murray Water would like to remind our rural irrigation and stock and domestic customers of our continued focus on water compliance and penalties for those who breach the Water Act 1989.
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