About us
We provide water services to the north-west of Victoria. Our vision is a healthy, sustainable water future. Learn more about our team and what we do.
Learn more about us
Vision, purpose and objectives
Our key strategic priorities will enable us to fulfil our purpose and see our vision come to life.
Our Board and Executive
Our Board defines our strategy and governance. Our Management Team is responsible for managing our business and aligning it with our strategy.
Service region
We operate along the Murray River – from Kerang to the South Australian border – in the municipalities of Gannawarra, Swan Hill and Mildura.
Customer committees
Customer committees are an important part of our business process, providing advice and guidance to our board.
Community and education
We contribute to our community by engaging with customers and educating the next generation.
Publications
View our key publications – including our reports, strategies, plans and customer charters.
Policies and charters
Our policies and charters outline how we deliver on our commitments and responsibilities to our customers, community and people.
Freedom of Information (FOI) Requests
As a statutory agency of the state government, Lower Murray Water (LMW) is bound by the Victorian Freedom of Information Act 1982 (FOI Act).
Latest news
Our 2024 Customer Satisfaction Survey results are in!
Our 2024 Customer Satisfaction Survey results are in! Discover how our customers rate our services across the board.
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Ricardo to lead LMW Rural Masterplan development
Lower Murray Water (LMW) has announced the appointment of global consulting firm Ricardo to lead the development of its Rural Masterplan 2050.
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Zero tolerance on water theft
Lower Murray Water would like to remind our rural irrigation and stock and domestic customers of our continued focus on water compliance and penalties for those who breach the Water Act 1989.
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