About us
We provide water services to the north-west of Victoria. Our vision is a thriving future where water sustains people, nourishes land and enables prosperity.
Learn more about us
Vision, purpose and commitments
Our key strategic priorities will enable us to fulfil our purpose and see our vision come to life.
Our Board and Executive
Our Board defines our strategy and governance. Our Management Team is responsible for managing our business and aligning it with our strategy.
Service region
We operate along the Murray River – from Kerang to the South Australian border – in the municipalities of Gannawarra, Swan Hill and Mildura.
Our commitment to reconciliation
We are committed to building strong, respectful relationships with First Nations peoples and Traditional Owners across our service region.
Customer committees
Customer committees are an important part of our business process, providing advice and guidance to our board.
Community and education
We contribute to our community by engaging with customers and educating the next generation.
Publications
View our key publications – including our reports, strategies, plans and customer charters.
Policies and charters
Our policies and charters outline how we deliver on our commitments and responsibilities to our customers, community and people.
Freedom of Information (FOI) Requests
As a statutory agency of the state government, Lower Murray Water (LMW) is bound by the Victorian Freedom of Information Act 1982 (FOI Act).
Latest news
Our 2026 annual customer satisfaction survey is now open
Have your say on what we’re doing well and where we can improve.
Irrigators: We’re firing up the BBQ for you to have your say
We’re firing up the BBQ and inviting you to join us for lunch and pump station tour in your local area.
01/08/2026 Boil Water Advice Rescinded for Woorinen Township
Potable water customers in Woorinen South please note that the ‘Boil Water’ advice is now rescinded.