Lower Murray Water Website
Kerang office – change to opening hours
Lower Murray Water advises customers that our Kerang office will be temporarily closed from Monday 20 April to Friday 24 April, and will reopen with a change to the office hours.
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Visit a water treatment plant!
Ever wondered how water is treated before it reaches your tap? We’re opening our doors to give you a behind-the-scenes look at the process!
Book now!
We’re making it easier to have your say
Your Say is our new online platform where you can explore local projects, see what’s happening and share your feedback on the issues that matter to you.
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We want everything about your water bill to be easy. Find how your bill is calculated, how to set up direct debit, get help with your bill, and more.



To report a non-urgent problem with your water supply or service – including a burst or leaking pipe, leaking meter, no water, or an irrigation drain issue.
Our online services requests are currently unavailable, please call our office and speak to a Customer Service Officer to lodge a request or report a fault.
For emergencies and after-hours faults, please call 1800 808 830.



We’re making it easier to have your say.
Your Say is our new online platform where you can explore local projects, see what’s happening and share your feedback on the issues that matter to you.



Check your allocation account (ABA) balance and order water online. Manage your water availability by buying or selling water allocation or entitlements.



Latest news
Visit a Treatment Plant
Ever wondered how water is treated before it reaches your tap? We’re opening our doors to give you a behind-the-scenes look at the process!
Kerang office – change to opening hours
Lower Murray Water advises customers that our Kerang office will be temporarily closed from Monday 20 April to Friday 24 April.
A new way to stay informed and have your say
Lower Murray Water has introduced ‘Your Say’, a new online platform designed to help our community stay informed and share feedback on local projects and initiatives.
Water saving tips


In your garden
Outdoor water use accounts for 25–50% of the average home’s waterGardens are an area where huge amounts of water are wasted. Examples include leaving sprinkler systems running for longer than needed and hosing down paths.
On irrigation
Saving water on irrigation can increase the efficiency of your water use on the landThere are many water-saving irrigation practices that can increase the efficiency of your water use on the land.


