Welcome to the LMW Website

We welcome you all to the Lower Murray Water website. The site has recently undergone a major update and we encourage you to let us know if you have feedback about the layout and content.

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We want everything about your water bill to be easy. Find how your bill is calculated, how to set up direct debit, get help with your bill, and more.

To report a non-urgent problem with your water supply or service – including a burst or leaking pipe, leaking meter, no water, or an irrigation drain issue.

For emergencies, call 1800 808 830.

If you move house or change your contact details, let us know.

Check your allocation account (ABA) balance and order water online. Manage your water availability by buying or selling water allocation or entitlements.

Latest news

Kerang urban water main replacement

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We are undertaking work on the replacement of a section of the urban water main along Wellington Street in Kerang.

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Place of Take framework now underway

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Victoria’s new ‘place of take approvals’ framework is now in effect.

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2023 Customer Satisfaction Survey is now open

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Our 2023 Customer Satisfaction Survey begins today and runs from 13 November to 30 November.

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Water saving tips

For the home

At home

Use water wisely around your home

We use a large amount of water inside the home – for washing, brushing our teeth, flushing toilets and cooking. You can reduce water use in your home by making some small changes in behaviour and using water-efficient technologies.

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For the home

In your garden

Outdoor water use accounts for 25–50% of the average home’s water

Gardens are an area where huge amounts of water are wasted. Examples include leaving sprinkler systems running for longer than needed and hosing down paths.

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For the home

On irrigation

Saving water on irrigation can increase the efficiency of your water use on the land

There are many water-saving irrigation practices that can increase the efficiency of your water use on the land.

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