Pay your bill

Pay your bill online, by phone or in person, or set up a direct debit.

There are many different ways you can pay your bill. Pay by the due date listed on your bill.

If you prefer to have your bill delivered directly to your online banking, you can register for BPAY View through your internet banking provider.

To update your details or request a copy of a recent bill or financial year statement, contact us.

Payment methods

Different ways to pay your bill.

To pay by phone, enter the 9 digit Payment Reference Number. This number can be found on the payment slip of your bill. Standard call charges apply.

Call (03) 8672 0582

Use SecurePay to pay your bill online with your credit card.


Pay your bill in person at any Australia Post Office. You need the payment slip with the POST billpay code and reference number from your bill.

Find your nearest post office

Pay you bill by internet or phone banking. Your biller code and reference number are next to the BPAY logo on the payment slip of your bill.

Learn about BPAY

Receive, view and pay your bill using your internet banking. Go to your online banking account to register for BPAY View. Your biller code and BPAY View reference number can be found next to the BPAY logo on the payment slip of your bill.

Learn about BPAY View

To set up a direct debit from your cheque or savings account:

  1. Complete a Direct debit request form.
  2. Submit your application using our online form.

Centrepay is a direct bill-payment service for customers receiving benefits from Centrelink.

Centrepay deducts payments from your benefits to pay your water bill. It’s free and you can cancel at any time.

You can complete the form by phone or in person at one of our offices and we will submit it to Services Australia on your behalf.

Contact us

Tear off the payment slip and mail it with your cheque (no cash) to:

Lower Murray Water
PO Box 1438
Mildura, Victoria 3502

Present your bill at any of our offices to pay by EFTPOS or cheque. See Contact us for office locations.

Cash payments can be made at an Australia Post outlet.