Lower Murray Water Website
2024 Customer Satisfaction Survey
Our annual customer satisfaction surveys are your opportunity to let us know what we’re doing well and where we can improve.
Read more$550,000 State funding for new LMW Rural Masterplan
The Board of Lower Murray Water (LMW) has announced it will be conducting a review of its rural and irrigation services and setting a new Rural Masterplan for its Nyah to SA Border region.
View media releaseSupport for hardship and overdue accounts
Starting from June, Lower Murray Water will be reviewing accounts and will undertake debt recovery action, including the restriction and/or suspension of supply for customers with significant unpaid debts.
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We want everything about your water bill to be easy. Find how your bill is calculated, how to set up direct debit, get help with your bill, and more.
To report a non-urgent problem with your water supply or service – including a burst or leaking pipe, leaking meter, no water, or an irrigation drain issue.
For emergencies, call 1800 808 830.
Check your allocation account (ABA) balance and order water online. Manage your water availability by buying or selling water allocation or entitlements.
Latest news
Our 2023-24 Annual Report is now available
The Lower Murray Water 2023-24 Annual Report is now available.
Read more2024 Customer Satisfaction Survey
Our 2024 Customer Satisfaction Survey opens today and runs from 8 October to 12 November!
Read moreWater Trading Strategy 2024-25 now online
Our Water Trading Strategy sets out how we will use our water allocation – for example, how much allocation we will sell and when. The strategy also highlights any purchasing of water share which may be undertaken in a season.
Read moreWater saving tips
In your garden
Outdoor water use accounts for 25–50% of the average home’s waterGardens are an area where huge amounts of water are wasted. Examples include leaving sprinkler systems running for longer than needed and hosing down paths.
Read moreOn irrigation
Saving water on irrigation can increase the efficiency of your water use on the landThere are many water-saving irrigation practices that can increase the efficiency of your water use on the land.
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