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Rural Outcomes Report
Summary report of our performance against each of our outcome commitments for the 2024–25 reporting year.
Gifts, Benefits and Hospitality Register
Lower Murray Water has a Receiving Gifts, Benefits and Hospitality Policy.
Corporate Plan
Our Corporate Plan reflects our strategic priorities and foundations, key initiatives and financial forecasts.
Customer Satisfaction Survey
Our annual rural and urban Customer Satisfaction Surveys give our customers a chance to let us know what we're doing well and where we can improve.
Water Industry Equity, Diversity and Inclusion Strategy
The Victorian water sector is committed to growing a diverse workforce and inclusive workplace culture, which is reflective of the communities in which we work and live.
Customer Charter – Urban
An explanation of the rights and obligations for Lower Murray Water and our customers for urban water supply and sewerage services.
Customer Charter – Rural
An explanation of the rights and obligations for Lower Murray Water and our customers for rural water services.