Publications

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Report

Annual Report

Read about our initiatives, key achievements and financial performance over the last financial year.

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Report

Annual Drinking Water Quality Report (ADWQR)

Information on the quality of drinking water supplied in our service area – including test results from our water quality monitoring program.

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Plan

Corporate Plan

Our Corporate Plan reflects our strategic priorities and foundations, key initiatives and financial forecasts.

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Survey

Customer Satisfaction Survey

Our annual rural and urban Customer Satisfaction Surveys give our customers a chance to let us know what we're doing well and where we can improve.

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Strategy

Water Industry Equity, Diversity and Inclusion Strategy

The Victorian water sector is committed to growing a diverse workforce and inclusive workplace culture, which is reflective of the communities in which we work and live.

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Manual

Land Development Manual

Servicing requirements, design, construction, quality assurance and audit policy for land development activities.

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Charter

Customer Charter – Urban

An explanation of the rights and obligations for Lower Murray Water and our customers for urban water supply and sewerage services.

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Charter

Customer Charter – Rural

An explanation of the rights and obligations for Lower Murray Water and our customers for rural water services.

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