Our commitment to reconciliation

We recognise Aboriginal and Torres Strait Islander peoples as the original custodians of the land and we acknowledge their ongoing connection to Country, community and waterways. We respect their rights, knowledge and lived experience and we are committed to listening, learning and working together.

Our reconciliation journey so far

In late 2019, we launched our first Reflect Reconciliation Action Plan (RAP) under the Reconciliation Australia RAP Framework. This RAP was an important first step in building awareness, understanding and commitment to reconciliation within our organisation.

Like many organisations, our ability to deliver planned actions was impacted by COVID-19. As a result, in 2022 we developed a second Reflect RAP. This allowed us to strengthen staff understanding of reconciliation and begin building meaningful relationships with Traditional Owner groups across our region. Both Reflect RAPs were formally endorsed by Reconciliation Australia.

Resetting our focus

In 2024, we introduced a new operating model. This provided an opportunity to pause, reflect and refocus our reconciliation efforts.

Rather than moving too quickly to the next stage, we chose to extend our existing Reflect RAP and refresh our actions. This reset allows us to complete the outstanding actions still being embedded across our organisation, while introducing new initiatives to strengthen our approach.

Looking ahead

This refreshed Reflect RAP reinforces reconciliation as a shared responsibility and an important part of how we operate.

By continuing to listen, learn and collaborate, we are laying the foundation to progress to an Innovate Reconciliation Action Plan.

Growing Connections Through Culture and Country

In 2025, we partnered with Greater Good Projects and members of the First People of the Millewa-Mallee Aboriginal Corporation to strengthen relationships with Traditional Owners through storytelling, art, gardening and collaboration. This partnership was highlighted during NAIDOC Week with the unveiling of an Indigenous garden and animation, celebrating culture, connection to Country and shared learning.