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Our 2025 Customer Satisfaction Survey is now open

Our annual customer satisfaction surveys are your opportunity to let us know what we’re doing well and where we can improve.

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Our 2025 Customer Satisfaction Survey begins today and runs from 29 September to 26 October.

Our annual customer satisfaction surveys are your opportunity to let us know what we’re doing well and where we can improve.

Our customers are at the centre of everything we do. Your concerns, interests, and priorities are at the heart of our future planning.

A link to the survey has been sent to our customers via email, so please participate and have your say. Irrigation Customers will also receive a paper version, please only complete one version of the survey.

If you are an LMW customer and haven’t received an email but would like to participate, please email comms@lmw.vic.gov.au