Your Home and Business (Urban) Bill Pricing and Billing

Pricing for your water supply and sewerage service is applicable to the following districts:

Water Supply District Sewerage Service District
Irymple Irymple
Merbein Merbein
Mildura Mildura
Red Cliffs Red Cliffs
Robinvale Robinvale
Lake Boga Lake Boga
Nyah Nyah
Nyah West Nyah West
Swan Hill Swan Hill
Kerang Kerang
Koondrook Koondrook
Murrabit Murrabit
Woorinen South

Each bill includes fixed service charges and water consumption charges.

Fixed service availability charges

Fixed service availability charges apply for water supply, sewerage services and fire service availability charges and are set for an annual period. They are billed and payable on a three-monthly basis as follows:

1 July 2022 to 30 September 2022
1 October 2022 to 31 December 2022
1 January 2023 to 31 March 2023
1 April 2023 to 30 June 2023


The fixed service availability charge is based on meter size and applies to all serviced properties in our service districts.

Meter Size 3 Month Billing Period Per Annum
(mm) $ $
20 53.86 215.44
25 84.16 336.64
32 137.89 551.56
40 215.56 862.24
50 336.67 1,346.68
65 569.24 2,276.96
80 861.91 3,447.64
100 1,347.33 5,389.32
150 3,030.17 12,120.68

Fire services availability charge

These are $196.00 per annum (or $49.00 per billing period) per service.

Sewerage charge

A base charge of $508.64 per annum (or $127.16 per billing period) for all sewered properties. The base charge will form the respective basis of the calculation of the Fixed Service Availability Charge. Specific formulas relative to property classification and the potential load are used. Further details are available by contacting us.

Water consumption charges

The charges for water supply are based on the amount used. These apply for the period from the last meter reading prior to 1 July 2022 until the next meter reading before 1 July 2023.

Your home – residential pricing

A three-tiered water tariff system is in place for your home. This means if you use more water (for example to water your lawns or gardens or generally in your home) you will receive a higher bill for the additional water that is used. This is the user pays system at work.

Higher consumptions during the hotter months of the year may mean residential customers move into the higher step of charging. Your consumption plays a vital role in your quarterly account calculation. Use the information and calculator on our Water Conservation page to help you save water, and money.

Water Usage Tiers from 1 July 2022 are structured as follows:

Period < 50kL 51kL-100kL 101kL >
1 July 2022 – 30 September 2022 46.78c/kL 85.15c/kL 109.46c/kL


Period < 100kL 101kL-200kL 201kL >
1 October 2022 – 31 December 2022 46.78c/kL 85.15c/kL 109.46c/kL


Period < 100kL 101kL-200kL 201kL >
1 January 2023 – 31 March 2023 46.78c/kL 85.15c/kL 109.46c/kL


Period < 50kL 51kL-100kL 101kL >
1 April 2023 – 30 June 2023 46.78c/kL 85.15c/kL 109.46c/kL

Notes: All figures are shown in cents (i.e., 46.78 cents). *1 kilolitre (kL) = 1,000 litres. ^Based on a 91 day quarter.

Your business – non-residential pricing

Single rate of 85.15 cents per kL in all quarters.

When your home and business (urban) bills are sent

Bills are issued quarterly in July, October, January and April for:

  • Water and sewerage fixed service charges
  • Water by measure (consumption) charges