Records Administrator
Join Lower Murray Water as a proactive and detail-oriented Records Administrator to support the effective management of organisational information across the business.
| Salary | Band 3 commencing from $84,664 per year (+ superannuation) |
| Employment type | Full Time |
| Location | Mildura, Victoria |
| Applications close | Sunday 21 June2026 |
| Mandatory/key requirements | Driver’s license, Criminal background check, Confirmation of fitness for work |
About the role
We are seeking a proactive and detail-oriented Records Administrator to support the effective management of organisational information across the business. This role plays a key part in ensuring records are accurately created, maintained, archived and disposed of in line with legislative and organisational requirements.
Working closely with stakeholders across the organisation, you will provide expert guidance on records management practices, support users of the Content Manager system, and promote a strong culture of knowledge management. You will coordinate day-to-day records activities, contribute to continuous improvement and digitisation initiatives, and help drive compliance through audit and quality assurance processes.
This is an excellent opportunity for someone who enjoys improving systems and processes, delivering training and support, and enhancing how teams manage and access critical information.
Key responsibilities
- Promotion of a culture that encourages strong governance and knowledge management practices to
create, retain and dispose of information across the business. - Identify and support teams, and the broader organisation in to implement better ways of working
within the existing system. - Assist in the coordination of the day-to-day management of LMW’s record keeping through the
management of its lifecycle in accordance with approved procedures - Support the development of organisational strategies, polices, procedures and other related
documentation which reflects best practice records management, enhances knowledge management
practices, and meets state and national standards and legislative requirements - Drive the development and documentation of a robust audit and quality control program to improve
compliance and quality - Develop and present training materials and guidelines on effective Content Manager functionality
to strengthen the capability of staff using the records management system. - Review, identify, analyse and engage with teams to understand opportunities for efficiency and
continuous improvement to enhance better knowledge management within their functions, ensuring
appropriate change management principles are applied - Support the Team Leader Information Management in the preparation and collation of data and/or
reporting - Support Innovation and implement the use of technology to enhance document and knowledge
management through systems efficiencies such as electronic workflow and revision - Complying with all applicable occupational and safety (OH&S) laws, regulations and policies, as
well as environmental protection laws and policies.
About you
We’re looking for a motivated and detail-focused professional who brings both technical expertise and a collaborative approach to records management. You will demonstrate:
- Proven experience working with records management systems (ideally Content Manager or similar platforms)
- Strong understanding of records management principles, governance, and relevant legislation
- Excellent attention to detail with the ability to maintain accuracy and data integrity
- Ability to analyse information, identify improvements, and implement more efficient ways of working
- Strong organisational and time management skills, with the ability to prioritise and meet deadlines
- Confidence in delivering training, guidance, and support to a broad range of stakeholders
- A proactive mindset with a focus on continuous improvement and digital innovation
- Well-developed communication and stakeholder engagement skills
- Ability to work both independently and collaboratively within a team environment
- Commitment to compliance, quality assurance, and best practice knowledge management
Working with us
At Lower Murray Water (LMW), your skills and experience are valued. We encourage innovation and collaboration, and we’re committed to helping you grow. Through ongoing development and learning opportunities, you’ll have the support you need to build a rewarding career.
Benefits include:
- Inclusive, friendly culture
- Flexible options to support work-life balance
- Dynamic, varied work environment
- Health and wellbeing support, including an Employee Assistance Program
- Career and leadership development opportunities
- Competitive salary and benefits under our Enterprise Agreement.
How to apply:
To apply for this role, please submit your resume and a covering letter/email that outlines how your skills, experience and capability align with the key responsibilities of the Records Administrator position.
Email your application to recruitment@lmw.vic.gov.au by Sunday 21 June 2026. Enquiries can be directed to Myfanwy Harris – Team Leader Information Management on 0488050216 or the Recruitment email address.
To apply for this role, you must have the right to work in Australia.
We pride ourselves on our inclusive and diverse workforce and celebrate that everyone at LMW is unique. These differences create a culture at LMW that enhances not only our organisation but also the community in which we serve.
If you require any help with your application, accessibility or reasonable adjustments during the recruitment process, please don’t hesitate to contact our Diversity & Inclusion Officer Stephanie Sloane on 0498 400 052.
About us
LMW delivers essential water services to approximately 80,000 urban and rural customers along the Murray River. Our service region spans the traditional lands of First Nations Peoples, from Barapa Barapa at Koondrook through Latji Latji in Mildura to Ngintait near the South Australian border. We operate both urban and rural water businesses, supporting households, commercial enterprises and large-scale irrigation. As a regional leader, LMW plays a key role in driving social, environmental and economic outcomes which strengthen community prosperity.