Your Home and Business (Urban) Bill Pricing and Billing
Pricing for your Water supply and Sewerage service is applicable to the following Districts:
|Water Supply District||Sewerage Service District|
|Red Cliffs||Red Cliffs|
|Lake Boga||Lake Boga|
|Nyah West||Nyah West|
|Swan Hill||Swan Hill|
Fixed Service Availability Charges
Fixed service availability charges apply for water supply and sewerage services and are set for an annual period. They are billed and payable on a three-monthly basis as follows:
1 July 2019 to 30 September 2019
1 October 2019 to 31 December 2019
1 January 2020 to 31 March 2020
1 April 2020 to 30 June 2020
The Tariffs (Prices) relate to each of the three monthly charge periods and consist of:
Fixed Service Availability Charge is based on meter size and applies to ALL serviced properties in our service districts.
|Meter Size||3 Month Billing Period||Per Annum|
Fire Services Charges
These are $180.16 per annum (or $45.04 per billing period) per service.
A Base Charge of $487.04 per annum (or $121.76 per billing period) for all sewered properties. The Base Charge will form the respective basis of the calculation of the Fixed Service Availability Charge. Specific formulas relative to property classification and the potential load are used. Further details are available by contacting us.
Water Consumption Charges
The charges for Water Supply are based on the amount used. These apply for the period from, the last meter reading prior to 1 July 2019 until the next meter reading before 1 July 2020.
Your Home – Residential Pricing
A three-tiered water tariff system is in place for your home, so if you choose to use more water on your lawns, gardens or in your home you will automatically receive a higher bill for the additional water that is used. This is the user pays system at work.
Higher consumptions during the hotter months of the year may mean residential customers now start to fall within a higher step of charging. Now, more then ever, your consumption will play a vital role in your quarterly account calculation. To assist you in saving water and money, please visit our Water Conservation page as it contains informative information to assist you in this area.
Water Usage Tiers from 1 July 2019 are structured as follows:
|Period^||Up to 50kL*||51-100kL||101-200kL||201+kL|
|1 July 2019- 30 September 2019||44.97||81.84||105.18||105.18|
|1 October 2019 – 31 December 2019||44.97||44.97||81.84||105.18|
|1 January 2020 – 31 March 2020||44.97||44.97||81.84||105.18|
|1 April 2020 – 30 June 2020||44.97||81.84||105.18||105.18|
Notes: All figures are shown in cents (ie. 44.97 cents). *1 kilolitre (kL) = 1,000 litres. ^Based on a 91 day quarter.
Your Business – Non-Residential Pricing
Single Rate of 81.84 cents per kL in all quarters.
When Your Home and Business (Urban) Bills are Sent
Bills are issued quarterly in July, October, January and April for:
- Water and Sewerage fixed service charges,
- Water by Measure (consumption) charges.