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Customer Service Advisory Committees (rural)

The purpose of the Customer Service Advisory Committees (CSACs) is to provide advice to the LMW Board and management on a range of water and service-related matters.

LMW may seek advice from the CSACs on corporate planning, embracing maintenance priorities, capital expenditure requirements, service levels, tariff changes and billing regimes and any other matters of mutual interest referred to the CSACs by the Board.

Nominations for Customer Service Advisory Committees

Nominations are called for LMW rural customers to be appointed to the CSAC in accordance with Section 122C of the Water Act 1989.

LMW values diversity and encourages applications from irrigators with a broad range of backgrounds and experience including women, Indigenous Australians, people with a disability and people from a culturally and linguistically diverse background.

Vacancies exist on the following:

Customer Service Advisory Committees (CSAC)

  • Merbein Irrigation District (1 member)
  • Mildura Irrigation District (1 member)
  • Private Diverters (3 members)

Nominations are currently open for five vacant positions. Complete a nomination form or contact LMW Manager Stakeholders, Kelly Fyfe on 03 5051 0723 to discuss your nomination.

CSACs membership

There are six members on each CSAC representing each irrigation district (Red Cliffs, Merbein, Robinvale and Mildura).

 

There is also a CSAC for the Millewa Waterworks District and Private Diverters.

 

Current CSAC Members

Red Cliffs Merbein
Ashley Dawson
Giovanni Paolucci
Frank Pedulla
Matt Ryan
John Strangio
Tim Milner
David Beard
Andrew Hudson
Richard Wells
Stephen Bennett
Lindsay McClelland
(Vacancy x 1)
Robinvale Mildura (FMID)
Ian Boyd
Ken Stringer
Don Falvo
Joseph Camera
Anthony Molluso
Vince Natale
Steven Frasca
Fred Frasca
Peter Middleton
Don Marciano
Michael Scullino
(Vacancy x 1)
Private Diverters Millewa
Anthony Spiers
Tim Millen
Terri-Anne Wilson
(Vacancy x 3)
Allen Harmer
Neil Boord
Ron Hards
Colin Hunt
Annette Lambert
Kimberley Rowe

Strategic Advisory Committee (rural)

The purpose of the Strategic Advisory Committee (SAC) is to provide guidance and advice to the Board on strategy, policy or industry matters as they affect irrigation customers and LMW generally.

Nominations for Strategic Advisory Committee

Nominations are called for LMW rural customers to be elected to the SAC in accordance with Section 122C of the Water Act 1989.

LMW values diversity and encourages applications from irrigators with a broad range of backgrounds and experience including women, Indigenous Australians, people with a disability and people from a culturally and linguistically diverse background.

Vacancies exist on the following:

Strategic Advisory Committee (SAC)

  • Millewa Waterworks District (1 member)
  • Robinvale Irrigation District (1 member)

Nominations are currently open for two vacant positions. Complete a nomination form or contact LMW Manager Stakeholders, Kelly Fyfe on 03 5051 0723 to discuss your nomination.

SAC membership

The SAC consists of 12 democratically elected members.

Two members are elected from each of the Red Cliffs, Mildura, Merbein and Robinvale Irrigation Districts, as well as the Millewa Waterworks District and Private Diverters.

Current SAC Members
District Area Member
Red Cliffs

Merbein

Mildura

Robinvale

Private Diverters

Millewa

John Paolucci & Greg Milner

Stephen Bennett & Richard Wells

Frank Dimasi & Zoe Dichiera

Robert Albanese & (Vacancy x 1)

Robert Wheatley & (Vacancy x 1)

Ron Hards & (Vacancy x 1)

Rural Customer Survey Results

Topic 2017 2016 2015 2014
Overall Satisfaction 83.0% 81.99% 80.10% 58.97%
Understand Bill 81.0% 83.92% 54.50% 68.08%
Ease of Contact 95.0% 92.47% 92.00% 89.37%