Urban
Water
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Service
Interruptions
Some interruptions are necesary to allow
the installation of new services or to carry out maintenance works.
We try to organise these planned interruptions to occur at times
that will cause least disruption for the majority of customers.
If an interruption is planned, Lower Murray Water will inform Customers
when the interruption will occur and how long it is likely to last.
Customers will be provided with at least 2 business days notice
before a planned interruption and 4 business days for Customers
dependent on water.
However, if Lower Murray Water is able to commence works and the
Customer consents, works may commence prior to the expiry of the
notification period.
Notification will be deemed to have occurred when Lower Murray Water
has hand delivered a notice indicating the duration and time of
the planned interruption 2 business days prior to the planned interruption.
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